Help

1. System Overview

2. Profile Management

a. Account Setup

b. Requesting more licenses

c. Renewing existing licenses

3. License Management

a. Individual User Assignment

b. Viewing, Sorting, Filtering User Information

c. Editing User Information

4. Emailing password to students

5. Resetting user settings

6. Clearing user information


1. SYSTEM OVERVIEW

The Premier Chrome Extension Client Management System (ECMS) is designed specifically for allowing institutional customers (e.g. schools) to easily manage their own Chrome licenses they have purchased from Premier. Access to the system is limited to authorized users with a valid user ID and password. The initial setup of any organization must be performed by Premier in order to create a valid institutional account. Organizations typical will provide a purchase order to Premier to authorize the acquisition of licenses. Once a new institutional account has been created by Premier, assignment of those authorized users is controlled within the buyer’s organization, so anyone could be a designated user. Extensions will be downloaded from the Google Play Store, but will not be functional until licenses are purchased from Premier.



2. PROFILE MANAGEMENT

a. Account Setup

Every new organizational account begins with creation of a new account “profile”. This “profile” contains all information necessary to uniquely identify an entire organization that has purchased licenses to access Premier Chrome Extensions. Profile information can only be entered into the system by authorized Premier personnel. Profile information consists of:

  • Customer Number
  • Organization Name
  • Contact First Name
  • Contact Last Name
  • Address 1
  • Address 2
  • City
  • State
  • Zip
  • Phone
  • Email Address
  • System User name (of the Contact)
  • System Password (of the Contact)
  • Total count of purchased licenses
  • Expiration date of purchased licenses

b. Requesting more licenses

At times, organizations will certainly be faced with the necessity to add more users to their current license. An institution can purchase additional licenses from Premier. Upon receipt of authorized payment from an institutional customer, Premier Customer Service can access the Customer’s profile and update the number of licenses.


For ease of management, ALL licenses for a customer will expire on the same date. Additional licenses purchased during a license period will be charged a pro-rated price to reflect a partial year.

c. Renewing existing licenses

As the expiration date approaches for the Chrome licenses for an organization, they must make a decision to either allow those Chrome licenses to expire or pay Premier to renew them for another year. If the licenses are NOT renewed they WILL expire on the designated expiration date and the software will immediately cease working for all users in that account. Administrators in customer accounts will be advised (by Premier) at least 60 days prior to license expiration so there is time for the organization to get payment processed without causing a lapse in service.

3. LICENSE MANAGEMENT


a. Individual User Assignment

Information tracked in the ECMS system allows for retention of the basic information necessary to grant access to the exact number of Premier Chrome Extension licenses that have been purchased by the school (or other organization). Each license can be assigned to ONLY A SINGLE PERSON. Licenses can be re-assigned to other individuals by authorized customer personnel when students discontinue use of an individual Chrome license for any reason. Once all licenses have been assigned, no additional users will be allowed unless the customer purchases more licenses. All licenses purchased by an organization will have a common expiration date, all expiring at the same time. An organization may choose to renew the licenses BEFORE that expiration date to prevent any lapse in service.

Information tracked for each user includes:

  • First Name
  • Last Name
  • Email Address
  • Password
  • Grade
  • Last Logged In Date
  • Student ID

Information must be unique for each user, so the combination of all the student data fields should enable unique identification of individuals. All information is supplied by the customer’s authorized system administrators except for “LAST LOGGED IN” and “STUDENT ID”. “LAST LOGGED IN” is updated automatically by the system whenever anyone accesses any of the Premier Chrome extensions. “STUDENT ID” is an optional field and can be entered when a school decides it is necessary. Students MUST have a valid email address because communications may be sent to them from their own school administration as well as from Premier during the active license timeframe. Communications may be used for a variety of purposes such as new product announcements, tips and suggestions to assist students, school-oriented messages, etc.


b. Viewing, Sorting And Filtering User Information

The HOME page for the system opens to the roster of students, where all information about students can be viewed. This list of students can be sorted or filtered in multiple ways on any of the data fields by using the built-in grid controls on the display.
To SORT data, click on the right side of the column heading for any field. When the arrow in the heading is pointing up, all data is sorted in ASCENDING sequence.


If you click again, the arrow will be point down indicating data is sorted in DESCENDING sequence.


“Filtering” data can be useful in limiting the amount of information you’ll view at one time when there are many student records in the system, thereby, making it easier to quickly find specific information. To “filter” records for viewing, you use the “blank cell” located directly under the heading for every field. In the following example, the letter “P” has been entered into the FILTER for the LAST NAME field. You’ll immediately see that now only student records that begin with the letter “P” will be displayed. You can use more than one letter in the FILTER field to further narrow your search AND you can put letters in multiple FILTER fields for even more precision.


Once you remove the filters, the full student list will be displayed again.

c. Editing User Information

To EDIT student data, select a specific student, click on the radio button next to the desired student name, then click the EDIT USER command



When the ASSIGN LICENSE screen appears, enter any information you wish to add or change. Click OK to save the changes or CANCEL if you wish to exit without saving the changes.

4. EMAILING PASSWORDS TO STUDENTS

All users forget passwords at some time in their lives, so we need an easy way to send the password to any user via their email address. To send the password, select the desired user by clicking the radio button next to their name, then click the EMAIL PWD TO STUDENT command.


When the password has been successfully emailed, the system will display a message that says “LOGIN INFORMATION HAS BEEN EMAILED TO BILL SMITH”. Click OK when that has been completed. ,
Immediately after that, the user (in this case BILL SMITH) will receive an email that says:


5. RESETTING USER SETTINGS

Occasionally, students may find that their personal account and related data contains many errors, making it difficult for the student to continue working. The easiest way to correct that situation is to RESET USER SETTINGS. This will restore the student account to a configuration that allows the student to start fresh again with a clean profile and student information.
To do this, select the student from the student list by clicking on the radio button next to the student’s name.


Then click RESET USER SETTING from the command line. This will then reset the user account information including name, email address, password, grade and student ID.

6. CLEARING USER INFORMATION

Over the course of the license, students will leave an organization or no longer need access to Premier Chrome extensions through the school license. When a school needs to re-assign this license, the system administrator can erase the student’s individual profile by clicking the radio button next to the student name and select CLEAR USER INFO from the command line. This will wipe out all individual profile information for that student and allow the administrator to re-assign that license to another student.